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Our Services
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- Understanding the NDIS
Welcome to High Support Care. By accessing, browsing, or using this website, you agree to these terms and conditions. Please read them carefully.
High Support Care may amend these terms from time to time. Any amendment is effective immediately upon publication on this site. We encourage you to review this page periodically.
This website is owned and operated by High Support Care Pty Ltd (ABN: 56 693 355 190). By using this website, you agree to all terms, conditions, and disclaimers set out here. If you do not agree, please do not use this site.
All material on this site, including but not limited to images, illustrations, text, and other content, is protected by copyrights, trademarks, and other intellectual property rights owned by High Support Care Pty Ltd, its related entities, or parties that have licensed their material to us.
Material on this website is for your personal, non-commercial use only. You may not copy, reproduce, republish, modify, upload, post, transmit, or distribute any material without our express prior written consent. Use of materials on any other website or for any purpose other than personal, non-commercial use is prohibited.
We collect personal data to provide the products or services you request. This may include your name, email address, billing address, contact phone numbers, and other details necessary to deliver our services.
We may use this information to inform you of additional services that may be of interest. All marketing material will include an option to request removal from future mailings. We do not keep records of credit card details.
We will not disclose your personal information to any person outside High Support Care unless you have authorised us to do so or unless required by law. We may disclose information to third party service providers where necessary to fulfil our obligations to you.
Under no circumstances will we sell or receive payment for disclosing your personal information to any partner or external company.
We use cookies to improve your experience on our website. Cookies help us recognise that you are a prior visitor and enable certain features. We do not store personal or financial information in cookies.
Most web browsers accept cookies by default. You can instruct your browser to prevent cookies if you prefer, though this may affect site functionality. For help with cookie settings, consult your browser's Options or Preferences menu.
You have the right to remain anonymous except where personal information is required to complete a transaction or deliver a service. We will not disclose sender or customer information to a recipient unless you have specifically requested us to do so.
We respect the privacy of email communications. We do not share or reveal email content or personal information with third parties. Email messages remain strictly between the sender and intended recipients.
If you have opted to receive our newsletters or promotional emails, you may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of the email, or by contacting us and requesting removal from our marketing list. We will promptly remove you from future communications.
Service arrangements with High Support Care are governed by individual Service Agreements. Cancellation terms are set out in your agreement. We ask that you provide reasonable notice if you wish to change or cancel services. Please contact us to discuss your options.
We take complaints seriously. Any concerns about our services should be communicated to us as soon as possible. We may request additional information to assist in resolving the matter. For full details, please refer to our Feedback, Compliments and Complaints Policy.
Contact us at admin@highsupportcare.com.au or 0450 752 920.
All prices quoted are inclusive of GST unless otherwise stated. Prices are in Australian dollars (AUD). Payment terms are set out in your Service Agreement. Refunds, where applicable, will be processed in accordance with your agreement and our refund policy.
For security purposes, your IP address may be logged when you interact with our website. This helps us protect against unauthorised access and maintain the security of our systems.
Our website may contain links to third party sites. We are not responsible for the privacy practices or content of those websites. We do not warrant the security of any information you supply to third party sites. Use of linked sites is at your own risk.
The use of this website and these terms are governed by the laws of Australia. Any legal action arising from use of this site shall be brought under Australian law. By using this site, you agree to submit to the jurisdiction of the courts of Australia.
High Support Care is not liable for failure to perform obligations if such failure results from events beyond our reasonable control, including but not limited to acts of God, fire, flood, earthquake, storm, war, terrorism, government action, labour disputes, or interruption of essential services.
Any party engaged in illegal activities involving the use of our website may be subject to civil and criminal sanctions. It is illegal to use this site for fraudulent purposes. We do not guarantee that we will be able to prevent all illegal or inappropriate use.
If you have questions about these Terms and Conditions, please contact us: