- Who we are
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Our Services
Accommodation & LivingIn-Home & Core SupportSocial & Community ParticipationSkill Building & Transport
- Understanding the NDIS
Recovering from a transport accident can be physically painful and administratively overwhelming. At High Support Care, we are here to shoulder the burden of care so you can focus entirely on getting better.
As a Registered TAC Service Provider, we deliver tailored support to help you regain your independence after a road trauma. Whether you need intensive 24/7 nursing immediately after hospital discharge or ongoing help with daily tasks, our team is with you every step of the way.
We provide a comprehensive range of services that align with Transport Accident Commission (TAC) funding guidelines.
Personal Care: Assistance with showering, dressing, and grooming if your mobility is limited. Domestic Assistance: Keeping your home clean, doing laundry, and preparing meals when you physically cannot. Overnight Support: 24/7 active care or sleepover shifts to ensure you are safe through the night.
For serious injuries, we deploy Registered Nurses to manage complex medical needs: wound care for surgical wounds or road rash injuries; administration of pain relief and insulin; management of catheters, PEG feeding, or ventilator care for spinal cord injuries.
Our support workers collaborate with your Occupational Therapists and Physios to help you practice rehabilitation exercises at home, re-learn daily skills like cooking or using public transport, and regain confidence in community social settings.
We assist anyone with an accepted TAC claim across Cranbourne, Frankston, and Melbourne, including:
Drivers and passengers. Pedestrians and cyclists. Motorcyclists. Public transport passengers (tram/bus/train).
When you're recovering from a transport accident, you need a provider you can trust.
We are committed to your safety and dignity. We strictly adhere to TAC's quality standards and conduct regular safety audits.
We understand the difference between TAC and NDIS funding. We can help you coordinate services if you are transitioning between the two schemes.
We bill services directly through the TAC system (IRQS rates), minimising the paperwork stress for you.
We can often start basic supports within days of your hospital discharge to ensure you are never left unsupported.
You don't have to navigate this journey alone. Contact our TAC intake team today.
If your TAC claim is accepted, the TAC funds "reasonable and necessary" services related to your accident injury. We generally invoice TAC directly, so you don't have to pay out of pocket for approved services.
We can guide you through the TAC claims process and connect you with the right resources. The TAC claim itself must be lodged directly with the Transport Accident Commission. Contact our intake team and we'll explain the steps and support you through the process.
Yes. If you have both an accepted TAC claim and NDIS funding, you may be able to use both schemes for different supports. TAC typically covers accident-related injuries; NDIS covers disability-related needs. We can help you coordinate services and avoid duplication when transitioning between or using both schemes.
We can often start basic supports within days of your hospital discharge once your TAC claim is accepted. Contact our TAC intake team as soon as possible so we can arrange support and ensure you are never left unsupported.