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Our Services
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- Understanding the NDIS
When it comes to high-intensity daily support, "good enough" isn't enough. You need precision, clinical oversight, and unwavering safety standards.
At High Support Care, we specialise in supporting NDIS participants with complex health requirements. Our team of highly trained support workers and Registered Nurses work together to deliver medical-grade support in the comfort of your own home.
High Intensity Daily Personal Activities (HIDPA) are specific NDIS supports for participants who require specialised health care. These tasks carry a higher risk if performed incorrectly, which is why we adhere strictly to the NDIS Practice Standards (Module 1).
We don't just assign any staff member to these shifts. We assign staff who have received specific training and delegation from a health practitioner to manage your unique needs.
Support for participants who cannot eat by mouth. We manage PEG (Percutaneous Endoscopic Gastrostomy) and JEJ tubes, safely administer feeds, flushes, and medication via the tube, and provide stoma care with strict infection control.
Assistance for participants at risk of severe constipation or faecal incontinence (often due to spinal injury). We administer suppositories and enemas, and maintain strict monitoring and recording of bowel charts to prevent autonomic dysreflexia.
Daily care for Indwelling (IDC) and Suprapubic (SPC) catheters. We empty drainage bags, maintain hygiene, and monitor for signs of UTI (Urinary Tract Infection).
Ventilator management for participants dependent on mechanical ventilation. Tracheostomy care including suctioning and keeping the airway clean. Safe administration and monitoring of oxygen therapy.
Blood glucose monitoring (BGL) for unstable diabetes. Administration of insulin via pen or pump. Management of hypo- and hyperglycaemic episodes.
Support for high-risk seizure activity. Administration of emergency medication (e.g. Midazolam) as per the management plan.
We take the responsibility of your health seriously. Our High Intensity service model includes:
Clinical Oversight: All high-intensity care plans are reviewed by our Registered Nurses.
Specific Training: Staff undergo "client-specific" training. This means they are trained on your specific equipment and your body, not just a generic dummy.
Collaboration: We work directly with your hospital discharge team, GP, or treating specialist to ensure our care plan matches their medical orders exactly.
If you have High Intensity funding in your NDIS plan, you need a provider you can trust with your life. Here's what sets us apart.
We meet the NDIS verification requirements for High Intensity Supports.
Complex care requires routine. We provide a small, dedicated team of workers who know your medical history inside out.
Medical needs don't sleep. Neither do we. We offer active overnight support and 24-hour care.
If you have High Intensity funding in your NDIS plan, you need a provider you can trust with your life. Let's have a confidential conversation about your needs.
We support participants across Cranbourne, Frankston, Melbourne, and surrounding areas.
HIDPA are NDIS supports for participants who need specialised health care that carries higher risk if performed incorrectly. Examples include enteral feeding, complex bowel care, catheter management, respiratory support, diabetes management, and seizure management. Staff must be specifically trained and delegated by a health practitioner.
Yes. High Intensity supports are a separate line item in your NDIS plan. Your planner or LAC will have assessed your needs and allocated funding if you require these specialised supports. We can help you understand your plan and how our services align with your funding.
All high-intensity care plans are reviewed by our Registered Nurses. Staff receive client-specific training on your equipment and your body. We collaborate with your hospital, GP, or specialist so our care plan matches their medical orders exactly. We adhere to NDIS Practice Standards (Module 1).
Yes. Medical needs don't sleep. We offer active overnight support and 24-hour care for participants who need round-the-clock assistance. Contact us to discuss your requirements.